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Repairs:

Clausen Instrument Company, Inc. offers our customers a full service repair department. We repair, service and calibrate most brands of equipment. When sending us repair work please fill out the Repair Form and ship it with the instrument. Please call or email us in advance to discuss your repair or parts needs.  We have an extensive parts inventory.  Our in-house facility has been keeping your equipment in the field for over 38 years.  It has always been the foundation of our business.  With full time trained technicians, an extensive parts inventory and the latest tools and calibration equipment, we can provide the best quality repairs with the shortest turn-around time possible.  We recommend a check-up and recalibration every 6 months for instruments in full-time use.  If an instrument is hit or dropped or exposed to excessive moisture (dry any external moisture with a  soft cloth, do not use a hair dryer), don’t hesitate, get it to us ASAP.   We absolutely recommend that you have your instruments checked-out BEFORE starting any job!

CIC offers Repair and Calibration Services for the following Surveying Instruments, Lasers and equipment:

Carl Zeiss Jena

Aus Jena

Freiberger

FPM Freiberg

Zeiss

Topcon

Nikon / Spectra / Trimble

Wild / Leica

Pentax / Geotec

Berger

David White / CST / Bosch

Seco

Northwest

K&E / Keuffel & Esser

Brunson

Gurley

Buff & Buff

Dietzgen

Lietz / Sokkia

AGL

Laser Alignment

Antique Surveying instruments

Optical Tooling

Packaging:

To package your equipment for shipment, please ship your instrument in its carrying case, whenever possible, to avoid any further damage; insert the instrument and case into a box with a couple of inches of foam packing under and around each side and tape securely.  This will ensure the safest possible delivery.  Please also enclose a completed REPAIR FORM.

Our goal is to “KEEP YOU WORKING”

Clausen's Repair Facility is located in the Asheville, NC area.

 

Repair Service Request Form


 

 

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Last modified: 10/18/12